When processing any volume of vehicles through a third-party refurbishment agent it can be challenging to understand if you are receiving the highest levels of service for a competitive market price. 

At MJB we can provide various solutions to support your defleet process.  

  • Audit – We will conduct a full audit of all processes both internal and external and provide a full feedback report of all findings along with recommendations. 

  • QC – Quality control is often overlooked when high volumes are being processed, we can provide inspectors to be independent of both parties who sign off all completed vehicles on your behalf. There are various solutions to this process that we can provide. 

  • Refurbishment control management – As an independent we can review all defleet / end of term inspections and work orders to ensure that the correct repair method is being used, and that the vehicle will be refurbished to the required standard in the most cost effective manner. Again there are various solutions to this process that we can provide. 


With upstream sales becoming more prevalent than auction houses, we offer solutions to support liquidating your asset in the shortest time for the highest return.  


With the digital revolution under way, there is a major change in the personnel being used to sell your used car stock.


With more consolidation of headcount due to COVID-19 it has never been more important to ensure your sales team are ready for online retailing.


After an initial review meeting, we build bespoke courses for your team, covering areas as lead management, time management, stock management. 

Courses can be delivered via video chat or in person by one of our field-based consultants.